In addition to the www.aradaperfumes.eu Terms of Use that govern the use of your site (the "Site"), these Terms of Purchase govern any order or purchase (individual who completes this order, "you"). ) which is done on the site operated by Arada ("Arada Perfumes" or "Rada Perfumery S.R.L." or "we"). By placing an order and accepting these Terms of Purchase, you agree to be bound by these Terms of Purchase, whether or not you have read them. If you do not agree to these Terms of Purchase, cancel your order now. Please print a copy of these Terms of Purchase for yourself if necessary.
All advertisements on the Site are invitations to purchase and not offers to sell. Arada Perfumes reserves the right, in its sole discretion, to accept or reject the order once the order form has been completed and submitted.
Receipt of your order will be confirmed by an automatic email to the email address associated with your account. Such an email confirms that your order has been received by Arada Perfumes, but does not constitute acceptance of your order. Arada Perfumes reserves the right at any time after receiving your order to accept or reject your order for any reason, and Arada Perfumes will contact you at the email address provided in the order form and decide whether to accept or reject the order. If Arada Perfumes rejects the order, Arada Perfumes will have no obligation to fulfill your order and you will not be obliged to pay the order to Arada Perfumes.
The purchase of products on the Site is subject to availability. If Arada Perfumes advises you that such products are no longer available, Arada Perfumes will have no obligation to fulfill your order and you will not be required to pay Arada Perfumes for your order. This site only delivers products to addresses in UE/UK.
You agree to pay Arada Perfumes the amount set forth as "TOTAL" in your order summary as part of the "Payment" step. The tariff is quoted in EURO and includes transport and handling and all applicable taxes ONLY for EU countries.
For non-EU countries, the VAT is not included in the price, neither are the customs duties, they will be paid by the consumer, upon import, according to the applicable laws
When registering the order, the buyer guarantees to Arada Perfumes that he has the necessary authorizations to use the payment instrument chosen for his order.
When placing an order, your billing address must match your credit or debit card address, otherwise we will not be able to process your order.
On the site (including its mobile version), you can pay for your purchase using a valid and authorized VISA, MasterCard, Maestro card. Payment by card is made through the online payment operator Stripe: https://stripe.com/. To ensure the security of bank card payments, the Buyer will send Arada Perfumes the visual cryptogram (CVV code) on the back of the bank card used by the Buyer.
Paypal checkout - will intelligently present the most relevant payment types, making it easy for you to pay using PayPal, credit or debit card payments, PayPal Pay Later and other payment methods
In the fight against crimes committed on the Internet, the information regarding the buyer's order may be transmitted to any third party authorized by law or designated by Arada Perfumes, only for the purpose of verifying the buyer's identity, validity of the Order, payment method used and delivery. If your card is rejected by the card issuer, your order will not be shipped and Arada Perfumes will have no obligation to fulfill your order.
Your order will be shipped to the delivery address in Italy, specified by you during the order process. Arada Perfumes is not responsible for any loss of products following shipment from the facilities of Arada Perfumes or its agents or agents to the delivery address.
The delivery of the products is made through UPS COURIER . At the time of delivery, the delivery is made by the person in charge of UPS COURIER to the Buyer or the recipient of the Order, and the latter signs an acknowledgment of receipt. This acknowledgment of receipt proves the delivery by RADA PERFUMERY and the receipt by the Buyer or the recipient of the Order of the ordered products. The delivery of the package itself cannot be challenged if the package appears to have been delivered, the computer system (print screen) of the carrier proving this fact. By agreeing to the Terms and Conditions, the Buyer agrees and empowers the carrier that, if the Buyer himself or the recipient of the delivery is not present at the address indicated for delivery, to deliver the package to any of the persons in his rooms.
The delivery cost is FREE in Europe (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden) for orders over 70 EURO. The delivery cost for orders under 70 euro is 6,99 euro.
The delivery cost is 15 euro(VAT EXCLUDED) in United Kingdom, Switzerland, Republic of Cyprus, Malta and Canary Islands.
We do not deliver yet to other countries, except those listed above
Payment for the virtual voucher is made exclusively online.
The delivery of the virtual voucher is made exclusively by email.
Products purchased with a gift voucher cannot be changed.
The validity term for a gift voucher is 6 months from the date on which the payment was made. No other voucher is issued and its cash value is not refunded if it has not been used within 6 months.
There are no fees for issuing a gift voucher.
The gift voucher isn’t nominal, it can be used by anyone only for products purchased through the online store rada-perfumes.ro. The gift voucher purchased from the aradaperfumes.eu website is not valid in Arada Perfumes physical stores.
The value of a physical or virtual gift voucher is not refunded in cash, the difference between the order paid with a gift voucher and the value of the order is not refunded in cash.
Only one voucher can be used for each order. If you have more than one voucher, they cannot be combined.
According to the EU Directive on consumer rights (Directive 2011/83/EU), consumers in the member states of the European Union have the right to return products purchased online within 14 calendar days of receiving them, without the need to provide a justification for the return. All goods returned for exchange or refund must be in perfect condition. For the return of perfumes, the packaging must remain sealed and not modified in order to accept an exchange or a refund. All refunds can only be made in the same currency and country as the original purchase.
In the event of a return where it is found that the products have been unsealed, the refund will be made minus the round-trip transportation costs (40 euros) and the cost related to the product's damage.
The buyer or, as the case may be, the recipient of the Order, in order to exercise his right of withdrawal, must expressly inform Arada Perfumes at the following contact details: Rada Perfumery SRL, Cluj-Napoca, Aurel Suciu 10C, Romania, phone: +39 331 154 2386, e-mail: office@aradaperfumes.eu, regarding its decision to withdraw from this contract, using an unequivocal statement, for example , a letter sent by mail or e-mail. The buyer must send an e-mail to office@aradaperfumes.eu or a letter by mail to the address mentioned above containing name, surname, telephone number, e-mail address, order number, reason for return, and the desired solution.
Ways to resolve the return request
Refund - sis made only by bank transfer. The customer must also provide in the return request bank details such as IBAN and the name of the account holder
Value voucher - specify the e-mail address in the return request to receive a value voucher. The voucher can be partially used, for example if you spend only 50 euro out of a 100 euro voucher, a difference voucher (50 euro) will be automatically generated in your customer account. The voucher can only be used on the online store.
Product replacement - within the available stock, we will be able to replace your purchased product with another product of your choice. If the price of the replaced product is higher than the price of the purchased product, the difference will be paid by courier. If the price of the replaced product is lower than the price of the purchased product, the difference will be paid through a voucher that can only be used on the online store.
For deliveries to non-EU countries (specifically the United Kingdom and Switzerland), if a customer fails to collect a parcel and refuses to pay customs duties without reasonable justification, resulting in automatic return of the parcel, the refund will be subject to deductions. These deductions include round-trip transportation costs incurred by Arada Perfumes and any customs duties paid on behalf of the customer for the return of the products.
The maximum term is 30 days for processing and resolving return requests. The maximum period begins upon receipt of the return request by mail or e-mail by the Seller. If you do not receive a confirmation of receipt within 7 days, please contact us by phone at +39 331 154 2386.
However, if the Buyer uses this option, Arada Perfumes will send him without delay, on a durable medium, for example by e-mail, the confirmation of receipt of the withdrawal request. In order to comply with the withdrawal deadline, it is sufficient for the Buyer to send the communication on the exercise of the right of withdrawal before the expiration of the withdrawal period.
You are directly responsible for the security of your account and password on the Arada Perfumes website www.aradaperfumes.eu, no one else will be liable for any damages and expenses resulting from or in connection with the unauthorized use of your password.
Arada Perfumes personal information practices on the site are governed by the Arada Perfumes Privacy Policy, which can be found at www.aradaperfumes.eu. Please see the Privacy Policy and print a copy for yourself if necessary.
Arada Perfumes may change these Terms of Purchase at any time and will post a copy of the amended Agreement on www.aradaperfumes.eu.
To the fullest extent permitted by applicable law, Arada Perfumes shall in no event be liable for any indirect, general, special, incidental, consequential, punitive or aggravated damages or any other damages of any kind arising out of or in connection with any product purchased on this site or their use or misuse, whether or not it results from a breach of contract, offense (including negligence), liability or otherwise, even if they have been advised of the possibility of such damages. This disclaimer will apply regardless of any breach of a fundamental term or condition of this agreement or of any fundamental breach of this agreement. These terms may be null and void, inapplicable or totally or partially inapplicable in Italy.
Arada Perfumes's full liability to you for all loss, damage, injury and causes of action arising out of or in connection with any products purchased on this site and any use thereof will be limited to all fees paid by you to Arada Perfumes, furthermore, for the purchase of such products.
To the fullest extent permitted by applicable law, without limiting any of the above and, unless otherwise provided in writing, any products sold are on an "as is" basis, without any conditions or warranties of any kind. , either expressly or implicitly, whether resulting from the status, trading price, use of the trade or otherwise; however, because some jurisdictions do not allow such limitations or limitation of liability for causal or incidental damages, the above limits may not apply to you.
This agreement will be governed by the laws of Italy and Europe. The exclusive competence for any claim, action or dispute with Arada Perfumes or which refers in any way to the use of the site or to a purchase made on the Site will be in the state courts.
All products sold on the Site benefit from the legal guarantee of conformity (as defined by Codice del Consumo (art. 52 e ss.) regarding the sale of the products and the guarantees associated with them) .The Buyer has a period of 14 (fourteen) days from the date on which the Buyer or a third party, other than the carrier, indicated by the Buyer, enters into physical possession of the products, in order to exercise his legal right of withdrawal, without be obliged to motivate their decision.
In accordance with article52 of the Codice del Consumo on consumer rights in contracts concluded with professionals, the right of withdrawal can not be exercised for Orders relating to:
the supply of goods that have been unsealed after delivery, which cannot be returned for reasons of hygiene or health protection;
the supply of goods made according to the consumer's specifications or obviously personalized.
Therefore, the Buyer acknowledges that he will not be able to exercise his legal right of withdrawal with respect to the products unsealed by him, whose new marketing by Arada Perfumes could present risks for reasons of hygiene or health protection for consumers.
These Terms of Purchase together with your purchase order / invoice represent the entire agreement between you and Arada Perfumes regarding any telephone purchase made by you and supersede all prior agreements, understandings and representations relating thereto. No failure of Arada Perfumes to exercise its rights, powers or remedies below or its delay in doing so shall constitute a waiver of such rights, powers or remedies and all waivers shall be in writing.
The sole or partial exercise of a right, power or remedy shall not prevent the subsequent exercise thereof or the exercise of any other right, power or remedy. If any provision of this Agreement or any part thereof is or becomes unlawful, invalid or unenforceable in any jurisdiction, the unlawfulness, invalidity or non-enforcement of this provision shall not affect the legality, validity or enforcement of the remaining provision or provisions of this Agreement, as applicable. , or the legality, validity or applicability of this provision or any part thereof in any other jurisdiction. Arada Perfumes will not be liable for any delay or breach of any obligation under these Terms of Purchase if such delay or failure is due to causes beyond its control. You may not assign these Terms of Purchase to any third party without the prior written consent of Arada Perfumes.
These Terms of Purchase will be binding and will benefit (i) you and the heir, executor, administrator and other legal representatives; and (ii) Arada Perfumes and its successors and assignments.